To save costs, to alleviate the daily work and make it more efficient, it makes sense to investigate in the processes, to identify the potential of improvement and to adapt the workflow. Doing that, process steps were eliminated, relocated and/or new ones inserted. An optimised process is not implicitly a shorter process, but the workflow and the sequence of process steps is easier to work with and therefore the process is more efficient. During implementation it is important, that it will be realised down to the bottom of the organisation. Only with that the whole potential of the improvement can be used.
We proceed along the following phases: